Contact Us

CALL CENTRE

087 9800 345

Pre-paid problems?

SMS or WhatsApp your Freshware reference number to 060 588 1632 and one of our

Call Centre agents will phone you back!

ABOUT OUR CALL CENTRE

If you have any enquiries regarding your Freshware order you can contact our fully capable call centre today to speak to one of our friendly efficient call
centre agents.

Our call centre is the main channel for our customers to communicate with Freshware to receive the ultimate service in terms of service delivery. Customer queries and complaints are properly and promptly addressed and action is taken to efficiently solve any issues that require attention. Our efficient and friendly call centre agents merge customer’s information with our highly developed telecommunications system to assure that we can give our customers instant feedback on their queries.

Our focus is always on providing value to our Freshware customers, which is why so many of our clients have stayed with us for so long and had multiple purchases with us.